COVID-19: Ways we can help

We are monitoring new developments around the world and in Nigeria on Coronavirus (COVID-19).

We understand the complexities and challenges that the pandemic poses. Just as you are concerned about the impact of Coronavirus (COVID-19) in all aspects of life and how to stay safe, we are also doing all we can to protect you and our communities as your health and safety is at the heart of our business.

The impact of Coronavirus (COVID-19) may be devastating, and you may be worrying about what it may mean in weeks to come. If you need to carry out banking transactions, our alternate channels are available to meet your needs. These are:
*894# – access quick banking by dialing *894# on any mobile phone
FirstMobile App – download, activate and bank on the go from your mobile devices
FirstOnline – access our internet banking platform on the web anywhere anytime
FirstContact – If you require any help with your banking needs, please call Firstcontact on 014485500, 0 7080625000 or send an email to
Don’t have FirstMobile or FirstOnline? Download FirstMobile here and enroll for FirstOnline here.

Stay Safe
Maintain good personal hygiene. Wash your hands regularly with soap and water and use hand sanitizer. Cover your nose and mouth when sneezing and coughing. Avoid large gatherings and maintain social distance from the next person.

If you have cold or flu-like symptoms, call your doctor immediately and self-quarantine for 14 days before resuming social activities.

In these challenging times, please be assured that FirstBank would continue to provide the best in class financial services solutions, deliver the ultimate standard of value and support you.

Thank you for banking with FirstBank.

#FirstBankCares #EnablingYou

Keep your records with us up to date at any of our branches close to you.Don’t reveal your online banking password, token response, card number or ATM pin to anyone. We will never request for these secret details from you. Report suspicious calls to 07080625000, 014485500 or email
Contact us:
014485500 07080625000
| RC 6290 | SMS Short Code: 30012


Fellow @SMConlineNG

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